Welcome to Starlab Technologies. We specialize in research and development of automation and embedded system technologies, including our flagship Car Tracker product. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our products and services.
1. Information We Collect
1.1 Personal Information
We may collect personally identifiable information including but not limited to:
Full name and contact details (email address, phone number)
Device information (IMEI number, serial numbers, MAC addresses)
Payment and billing information for service subscriptions
Vehicle information (make, model, registration details)
1.2 Technical and Usage Data
We automatically collect:
GPS location data and movement patterns
Device performance metrics and system logs
IP addresses, browser type, and operating system information
Usage patterns and service interaction data
2. Data Security and User Privacy
We implement industry-standard security measures to protect your data:
End-to-end encryption for all data transmissions
Secure server infrastructure with regular security audits
Role-based access control to sensitive information
Regular security training for all personnel
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except as described in this policy.
For data deletion requests or privacy concerns, contact our Data Protection Officer at: [email protected]. We will respond to all legitimate requests within 30 days.
3. Data Retention Policy
We retain user data only as long as necessary to:
Provide the services you requested
Maintain accurate business and financial records
Comply with legal obligations (typically 7 years for financial records)
Resolve disputes and enforce our agreements
Upon termination of service or upon request, we will initiate data deletion procedures within 60 days, unless retention is required by law.
4. Third-Party Services
We may engage with third-party service providers for:
While we implement robust security protocols including:
256-bit SSL encryption for all data transmissions
Regular penetration testing and vulnerability assessments
Multi-factor authentication for administrative access
Physical security controls at data center locations
We cannot guarantee absolute security and disclaim liability for:
User negligence in handling authentication credentials
Security breaches resulting from unauthorized access to user devices
Interception of data during transmission outside our network
9. User Rights and Data Subject Access
In accordance with data protection regulations, you have the right to:
Request access to your personal data we hold
Request correction of inaccurate or incomplete data
Request deletion of your personal data (subject to legal limitations)
Object to or restrict certain processing activities
Request a portable copy of your data in machine-readable format
To exercise these rights, please contact us at [email protected] with "Data Subject Request" in the subject line. We may require verification of your identity before processing requests.
10. International Data Transfers
As a Nigeria-based company, your data is primarily processed within Nigeria. However, some service providers may be located in other jurisdictions. In such cases, we ensure:
Appropriate safeguards are in place per Nigerian data protection laws
Data is transferred only to countries with adequate protection levels
Standard contractual clauses are implemented where applicable
11. Changes to the Privacy Policy
We may update this policy periodically to reflect:
Changes in our data practices
New legal or regulatory requirements
Enhancements to our services
Material changes will be communicated through:
Email notifications to registered users
In-service announcements and alerts
Posting of the updated policy with a clear revision date
Your continued use of our services after such changes constitutes acceptance of the revised policy.
12. Governing Law and Dispute Resolution
This policy and our services are governed by Nigerian law, specifically:
The Nigeria Data Protection Regulation (NDPR) 2019
Relevant provisions of the Cybercrimes (Prohibition, Prevention, etc.) Act 2015
Any disputes shall be:
First attempted to be resolved through good-faith negotiations
If unresolved, submitted to mediation in Lagos, Nigeria
As a last resort, settled in the competent courts of Nigeria
13. Contact Information
For all privacy-related inquiries, please contact: